All
FAQ
Announcements
Product documents
OKX customer review reward from Sourceforge terms and conditions
OKX is inviting customers to post reviews on SourceForge. If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews.Published on Aug 7, 2023Updated on May 29, 202687OKX Web3 wallet customer review reward from Sourceforge terms and conditions
OKX is inviting customers to post reviews on SourceForge. If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms & Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews.Published on Aug 7, 2023Updated on May 29, 202657How do I make a deposit? (app)
There are 2 ways to make a deposit to your account: Open your OKX app, select Deposit Opening Deposit page from Homepage Open your OKX app, go to Portfolio, and select Deposit Opening Deposit page from Portfolio Select Deposit crypto and asset that you want to deposit, then select the Deposit network Deposit details will then automatically generate You can either select Copy to copy the deposit address to your withdrawal platform app or scan the QR code using your withdrawal platform app to makePublished on Sep 1, 2024Updated on May 29, 202688How do I make a deposit? (web)
Click here to learn more about how to deposit crypto with a tag/memo.What can I do if other platforms request my name on OKX? As part of regulatory requirements, some platforms may request verification of name before making the transaction to our platform. If you find yourself required to enter the verified name of your OKX account, you may find it in Profile > Verification.Published on Aug 13, 2023Updated on May 29, 20267,962How do I make a crypto withdrawal? (app)
Open your OKX app, go to Portfolio, and select Withdraw Open withdrawal page Select Withdraw crypto, then select the crypto you want to withdraw Select withdraw crypto to start the withdrawal process Select Exchanges or wallets in the Select destination field Select Exchanges or wallets to start your withdrawal Select your preferred Network, complete the withdrawal details below, and select...Published on Aug 31, 2024Updated on May 29, 202667How do I make a crypto withdrawal? (web)
Log in to your account at okx.com, go to the Assets and select Withdraw Complete the withdrawal details and select Next Fill in the Address Note: you can enable allowlist mode to protect your assets. Select the withdrawal network from available options Note: normally, the system will automatically match the network to the selected address. If multiple networks are available, you need to ensure...Published on Aug 20, 2024Updated on May 29, 20261How do I get my individual account verified?
However, you can still access your funds and make withdrawals. Once you've passed verification, full access to your account will be restored.5. Can I withdraw my funds and convert my tokens when my account is frozen, after the re-verification of my individual account? Yes. Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.Published on Aug 7, 2024Updated on May 29, 202637How do I buy crypto with debit cards?
If you leave our app or website during the verification, you can continue the verification process from Buy Crypto. While transactions are available for 1 hour, banks need more time to cancel the pending deposit. It may take up to 14 days to remove from your statement.4. Why am I receiving an error when adding a card? If you're experiencing difficulty with adding your card, please make sure the card details you entered are accurate. If you're still having issues, contact us here for assistance.Published on Sep 13, 2024Updated on May 29, 20267How do I deposit USD with U.S. Domestic wire transfer?
Make sure you review your daily limits remaining.Published on Feb 5, 2025Updated on May 29, 202612How do I check on updates to my support ticket?
What is My Tickets? You can view your past chat history with our Customer Support in your support ticket records. Besides, we want to make sure you’re always informed and never left wondering about the status of your support requests.Published on Oct 17, 2025Updated on May 29, 202662How can I enhance my OKX app security?
Scenario 2: My device is infected with MalwareWhat are the signs of device infection? Your phone overheats suddenly and experiences rapid battery drain. Unknown apps (for example, "cleaner," "toolkit," or "meeting" apps) install themselves automatically. You experience frequent pop-up ads or unwanted redirects to suspicious websites. There are unauthorized transactions on your account.Published on May 14, 2026Updated on May 29, 2026How do I withdraw USD with U.S. Domestic wire transfer?
How do I know if my bank account is verified for USD domestic wire withdrawals? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.6. How do I check my USD domestic wire withdrawal history? You can review your withdrawal history on the cash withdrawal page under All withdrawals. Web: View your cash withdrawal transaction on the withdrawal page App: Find your withdrawal history on portfolio page7.Published on Feb 5, 2025Updated on May 29, 202611Travel Rule FAQ
What happens under the Travel Rule if I don't fill in the originator information for my deposit? Depending on your local law and regulations, your deposit may remain locked until you provide the information required of the person who sent you the fund.5. Why is my deposit under Travel Rule review? OKX will mark transactions for review from time to time. This review process depends on a large variety of factors, based on protecting our users against industry bad actors.Published on Jul 20, 2023Updated on May 29, 2026808How do I withdraw USD with Bank transfer (ACH)?
Can I make a withdrawal with ACH bank transfer if my bank account verification fails? No. You can only make the withdrawal after your account ownership is successfully verified.4. How do I check my withdrawal history for the ACH bank transfer? You can review your withdrawal history on the cash withdrawal page under All withdrawals. Web: View your cash withdrawal transaction on the withdrawal page App: Find your withdrawal history on portfolio page5.Published on Feb 4, 2025Updated on May 29, 202612Why can't I join or claim rewards from a campaign?
You may click the button below to request review eligibility.What could be affecting my campaign eligibility? Campaign eligibility is determined by system checks to ensure fairness and platform security.Published on Jun 10, 2025Updated on May 29, 202614,792