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How do I register an account on OKX?
Note: Each phone number and email address can be used to register only one OKX account. Both a phone number and an email address must be bound during registration.What should I do if I can't sign up?Published on 23 May 2024Updated on 29 May 202627,873How do I register as a market maker?
As we expect our Makers to have sufficient assets and sophistication to be able to provide legitimate, timely, and competitive quotes, we thoroughly vet potential Makers before accepting them to the platform. To sign up as a Maker, please reach out to your Account Manager if you already have an account, or fill in the form here if you are a new user interested in making markets. If we think...Published on 23 Jun 2022Updated on 29 May 202675Address type upgrade FAQ
Address book updates We've updated the address book with new Network scope and Token scope options, giving you more flexibility and control over which networks and tokens each saved address applies to. When you're making a withdrawal, the address book also automatically filters addresses based on the network and token you've selected. What do "Network scope" and "Token scope" mean when I add an address? These new options give you more flexible and secure control over your withdrawal addresses.Published on 26 Aug 2025Updated on 29 May 2026859How do I opt out as an Accredited Investor?
Note: The information in this article is relevant only for customers of OKX SG Pte. Ltd. ("OKX SG") If you have previously opted in to be treated as an Accredited Investor, you may opt out at any time.How can I opt out of Accredited Investor status?Published on 8 Apr 2025Updated on 29 May 2026How do I verify my wallet address?
If you're withdrawing crypto to a new address, you'll need to complete a one-time verification to confirm that you own the address you're withdrawing to.Follow this step-by-step guide to verify your address and provide the necessary travel rules information. Firstly, when OKX detects that you are withdrawing to a new address, you will be prompted with a cautionary reminder. Please make sure to carefully read our reminders before selecting OK.Published on 24 Jun 2025Updated on 29 May 20263What should I do if I deposit to the wrong address?
Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?Published on 15 Oct 2024Updated on 29 May 2026244How do I submit my proof of address (POA)?
If you are required to complete Proof of Address verification, the system will usually send an email to your registered email address or display a notice in the app notification center in advance. You can select Verify now directly from the notification to proceed. Alternatively, you may upload your documents by tapping Verify now on the Identity Verification page in the app.Published on 5 Sept 2023Updated on 29 May 2026859Singapore Referral Program - Terms and Conditions
Log in to your own account and go to the referral page to check out the reward you are eligible for.Terms and Conditions: The program is tailored for users of OKX SG Pte. Ltd. (OKX SG). Both referrers and Invitees have to be under OKX SG to be eligible. However, this program may not be available to all OKX SG users and eligibility is determined at OKX SG's discretion.Published on 17 Nov 2024Updated on 29 May 20262How do I verify OKX's ownership and balance of the wallet address?
Check if the "From address" and "Recipient address" match the addresses in the ETH staking file. The "From address" and "Recipient address" are signed by OKX confirming ownership, and can be verified using the instructions from above From address Recipient addressHow do I verify the balance of OKX wallet reserves address?Published on 26 Sept 2023Updated on 29 May 20261,003How do I qualify as an Accredited Investor?
Note: The information in this article is relevant only for customers of OKX SG Pte. Ltd. ("OKX SG") The Monetary Authority of Singapore (MAS) issued guidelines on April 2, 2024 which set out additional consumer protection measures to be adopted by digital payment token service (DPT) providers [PS-G03]. These measures include restrictions on facilitating selected DPT activities when dealing with retail customers.Published on 8 Apr 2025Updated on 29 May 20267Accredited Investor Trading Fees
Explore the exclusive trading fees available to Accredited Investors of OKX SG Pte. Ltd. and OKX Financial Pte. Ltd. Opt in as an Accredited Investor to unlock these preferential rates.Published on 8 Dec 2025Updated on 29 May 2026How do I find my deposit address and tag/memo/comment?
Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?Published on 22 Aug 2023Updated on 29 May 202669,956OKX x McLaren NFT Sweepstakes Terms & Conditions
To Find Out Who Won: If you are a US resident and would like information on who won prizes worth $25 USD or more, send a written request along with a self-addressed stamped envelope to One Sansome St, Suite 3500 PMB 6005, San Francisco, CA 94104. Requests must be received within 30 days after the Sweepstakes ends. Sponsor: The Sweepstakes is sponsored by OKX Technology Services Pte. Ltd., 12 Marina Boulevard, #36-01/02 Marina Bay Financial Centre, Singapore 018982.Published on 25 Apr 2024Updated on 29 May 2026607How do I migrate my email address or phone number to another account? (web)
This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account. You want to migrate an unverified account into a verified account. Note: you can't merge a verified account into an unverified account.How to migrate my email address or phone number?Published on 22 Aug 2023Updated on 29 May 2026393How do I migrate my email address or phone number to another account? (app)
You want to link a new phone number or email address, but it's linked to another account.How do I migrate my email address or phone number?For email address migration Open the OKX app, go to User Center, and select Profile Select User Center at the top left corner Find Security center and select Email Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields.Published on 22 Aug 2023Updated on 29 May 2026595