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OKX official announcement: Reopening of withdrawals and other related updates
Withdrawal process: In regard to withdrawals from OKX, the Online Risk-Management System checks for withdrawal frequency, as well as for abnormalities in profits and account behavior. The withdrawal transactions that pass the above checks of the Online Risk-Management System are sent to the Vault System. This system then automatically creates an unsigned transaction.Published on 19 Nov 2020Updated on 29 May 2026AnnouncementsP2P User Service Agreement
. | The user's online advertisement will be closed, and the user will be prohibited from engaging in any P2P trading activities. | | 4. A buy advertisement has been online for a considerable period, but the completion rate (number of successful orders / number of matched orders) is less than 20%. | The user's buy advertisement will be closed. | | 5.Published on 13 Apr 2023Updated on 29 May 2026AnnouncementsHow do I submit my proof of address (POA)?
Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.Published on 5 Sept 2023Updated on 29 May 2026FAQ859OKX P2P verified merchant service agreement
Links to third-party websites In order to implement identification information review, this Site may link to third-party websites (such as online banking websites, identity authentication solutions) (“Linked Websites”).Published on 15 Sept 2023Updated on 28 Jan 2026FAQ749How do I use Merchant Coupon Code?
Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on 19 May 2025Updated on 29 May 2026FAQ21OKX P2P Supports Featured Ads for Diamond Merchants from 9 regions
Make sure your ad is a public ad, your status is set to online, and there’s sufficient crypto in your account. OKX teamPublished on 29 Aug 2023Updated on 29 May 2026AnnouncementsHow do I buy Tether (USDT) with fastPay?
PPRO's fastPay payment service enables users to quickly and securely send money online using a variety of payment options, including credit and debit cards, bank transfers, and e-wallets.Published on 12 Mar 2024Updated on 29 May 2026FAQ82OKX OTC Structured Products Now Live
Phase 1 Highlights: • Product Category: Yield-enhancement structured products (two Fixed Coupon Products available at launch) • Minimum Investment: 100,000 USDT / 1.5 BTC • Subscription: Online self-service, or via your Relationship Manager for bespoke structures • Eligibility: VIP clients only Additional structured product categories will be progressively introduced on the portal in subsequent phases.Published on 7 May 2026Updated on 29 May 2026AnnouncementsMcLaren Race Rewind Singapore Winners
In this case, customers that participated during TOKEN2049 at the OKX booth on September 18th and 19th, 2024 and customers who are based in eligible jurisdictions that participated online between September 20th - 23rd, 2024, will have their wallet addresses entered into the random selection generator which will pick the winning wallet addresses, which will be published as they are picked on this page starting Monday 23rd 00:00 BST.Published on 18 Sept 2024Updated on 29 May 2026FAQ13PayPal will no longer be supported as a payment method
If the advertisement offers PayPal and other alternative payment methods, the advertisement will remain online, with only PayPal removed. Ongoing orders will not be affected. We apologize for any inconvenience caused. Reach out to our customer service team if you have any inquiries.Thank you for your support! OKX Team May 16, 2023 (HKT)Published on 16 May 2023Updated on 29 May 2026AnnouncementsCommon scam tactics
This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.Published on 28 Sept 2023Updated on 29 May 2026FAQ2,702OKX OTC Structured Products FAQ
Online self-service: on the App Homepage > Explore > OTC Products Customization by RM: Available in select countries/regions only. Contact your dedicated Relationship Manager to explore arrangements that fit your requirements.How do I access the Fixed Coupon Product? Path: App Homepage > Explore > OTC ProductsPublished on 26 May 2026Updated on 29 May 2026FAQOKX Platform Merchant Application
Application method: online application. Click https://www.okx.com/cn/p2p/advertiserNote: After unlisting as a Maker, re-applying for Maker status is not allowed within 7 days.Published on 21 Apr 2023Updated on 29 May 2026AnnouncementsLead traders FAQ
Bots lead trading: To stop bots lead trading, please contact our online customer support team.Published on 6 Sept 2023Updated on 29 May 2026FAQ121OKX will list Thetan Arena’s THG token for spot trading
THG withdrawals open at 10:00 am UTC on Dec. 21, 2021 Developed by WolfFun a Vietnamese game studio and supported by KardiaChain, Thetan Arena is a blockchain-based MOBA or multiplayer online battle arena, where players can team up with their friends and battle others in a free-to-play but play-to-earn environment.Published on 20 Dec 2021Updated on 29 May 2026Announcements