Dear OKX users, Due to the upgrade in the NEAR Network, the service of NEAR Network is temporarily unavailable in OKX Wallet. Service is expected to return to normal on November 4th, 2024. OKX team November 2, 2024

Dear OKX users, We are currently upgrading the Fractal Bitcoin services. The Fractal Bitcoin Network is temporarily unavailable for BRC20 and Fractal NFT uses in OKX Wallet. Please refrain from using it and try again after the process is done. OKX team November 11, 2024

Dear OKX users, Due to the rollback in the Movement Testnet, the service of Movement Testnet is temporarily unavailable in OKX Wallet. Service is expected to return to normal on October 25, 2024. OKX team October 18, 2024

To enhance the information accuracy of our services, OKX will start to remove the Average Cost feature from the Token Details page under Assets. Removal of the feature will start at 12:00 UTC on March 8, 2024. We will continue to support cumulative profit and loss features (Cml PnL and Cml PnL%) as usual. OKX team March 5, 2024

Dear Customers, As OKX, in line with our principle of transparency and compliance with local laws and regulations, we would like to share with you some important changes regarding our services in Türkiye. In accordance with the new legislation published in the Official Gazette of the Republic of Türkiye on July 2, 2024, we would like to inform you of the following changes to be implemented in...

Margin requirement for positions and open orders under one-way mode Under the new calculation in cross margin, you will only be charged the highest margin required for either the buy or sell side.

The platform bears no responsibility for disputes arising from private negotiations to modify the price between parties. Before confirming receipt of payment, the seller must carefully count and check the cash amount. After confirming receipt of payment, please transfer the assets to the buyer within 15 minutes. Once an order is marked as completed, no appeal can be filed under any circumstances.

Class Action Waiver Any claim or dispute arising under these Terms will take place on an individual basis without resort to any form of class or representative action (the “Class Action Waiver”). THIS CLASS ACTION WAIVER PRECLUDES ANY PARTY FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING A CLAIM.

You should raise a dispute to customer support as this may be a suspicious situation of triangulation fraud. Triangulation fraud involves a buyer sending payment from a card that's under another person's name. The seller accepts the payment, releases the crypto, and after some time receives a notification from the bank that the other person, whose card the payment was sent from, has reported to the bank that the funds were stolen.

Users shall be responsible for ensuring that they have the legal right to Trade under applicable laws. This platform assumes no responsibility for whether users' Trade is legal or illegal.

The platform does not allow non-frozen compensation Maker to entice customer to conduct transaction under the guise of 'frozen guaranteed compensation' or similar, as verified by the platform. Account frozen for 24h Freeze account for 48 hours Merchant Status Revocation Note: If any disputes arise during the transaction, platform customer service has the final arbitration right.

(“OKX Australia”) a company duly organized and existing under the laws of Australia For residents of Brazil, this Promotion is organized by OKX Serviços Digitais Ltda.

Do note that p2p@okx.com isn't the channel for updates on your P2P disputes. For dispute-related matters,please reach out to customer support via live chat, or refer to How do I raise a dispute via the OKX app or web platforms. Thank you for your continued support. OKX team, June 16, 2023

Except for project launch and reward distribution, OKX assumes no responsibility for disputes over any agreement, hacking incidents, project fraud, and other risks that may result in asset loss for the users. Thank you for your continued support. We'll be launching more On-chain Earn products in the future. Stay tuned for more information. OKX team April 11, 2025

In the event of a disputed order during the update period and you need to retrieve essential information (payment proof, chat history), please raise a dispute and get help from our customer support team (no-reply@okx.com).